• CompTIA A+ Certification: A Comprehensive
• pproach Microsoft Office Outlook Level 1/Level 2

Sandra is a Senior Microsoft Certified Instructor with over 15 years in the IT certification training and courseware development field. She possesses extensive hands-on IT experience, including building computer networking infrastructures, configuring LAN, WAN and Internet security gateways, and implementing and migrating to Microsoft Exchange 5, 2000, 2003, 2007 and the new Exchange 2010.

• IC3: Living Online

Tracy has been involved in graphic and web design for more than 15 years. She has utilized Adobe Photoshop on many different forms including the commercial print industry and web production, having designed over 200 web sites. In addition to Adobe Photoshop she is also an expert in Flash as well as many Macromedia products. Over the years she has demonstrated great versatility in these products, producing content of many different forms for many different types of clients.

• Microsoft Office Word
• Microsoft Office Excel
• Microsoft Office PowerPoint
• Social Media Strategist

Debbie Fierst owns a thriving technology training, consulting and development firm she started in 1990. She teaches more than sixty software applications and programming languages in both online and in-person venues, but she specializes in business and project management topics. Her presentations are packed with strategies, statistics, real-life examples and common-sense messages.

• Building a Career in Admin Overview
• PM Coordinator Overview
• Business Etiquette/ Professionalism
• Communication Essentials
• Customer Service Basics
• Professionalism in the Office
• Thinking Critically
• Time Management
• Why Hire a Military Spouse

Since 2004, Angela has provided training to organizations of all sizes around the world. In addition, Angela has her PhD in Organizational Development and Leadership from Capella University. Angela also holds several certifications including: Certified Professional in Learning and Performance, certified Ken Blanchard Situational Leadership II trainer, certified in Myers-Briggs Type Indicator and DiSC Assessments, has certification in Lominger Leadership Architech, and is a Certified Team and Executive Coach.

• CompTIA A+ Certification: A Comprehensive Approach
• CompTIA Network+
• CompTIA Security+
• Cisco CCNA
• Certified Information Systems Auditor (CISA)
• Certified Information Security Manager (CISM)
• Installing and Configuring Windows 7
• IC3: Living Online

Ken has focused his career on the security aspects of computer and network technology since the early 1980s. He has offered a wide variety of IT training and high level consulting projects for Fortune 500 companies across the United States and Western Europe. He has taught the full line of Cisco CCNA, CCDA, CCNP, CCDP and CCIP course curriculums, including Cisco’s security appliances such as PIX and IDS.

• Certified Information Systems Security Professional (CISSP)

David is a Technical writer, trainer, author, curriculum developer, network engineer. David began as a technical trainer in the mid 1980’s providing instruction on PC based medical therapy devices. David achieved his CNE in the early 1990’s and then founded MicroLink Corporation in 1994 in Dallas, Texas performing network installation and user training. After attaining his first Microsoft certification in 1997, he began teaching the MCSE track at the Southern Methodist University in Dallas. He joined an MCSE, boot camp style, private training institution, Intense School in 1999 and was Director of training there until 2002.
He worked closely with Shon Harris, best selling author of CISSP fame, for the last several years as Director of Training for Logical Security, LLC. There he has managed several teams of curriculum developers. He acts as corporate IT Director and coordinates the development of student manuals, lab manuals and classroom setup.

• Introduction to Project Management
• Certified Associate in Project Management Professional

Project Management Professional (PMP)^®Martin VanDerSchouw, PMP^® currently serves as President & CEO of LookingGlass Development, LLC., a premier provider of project management tools, training, and consulting. He served 3 years on Project Management Institute’s International Board of Directors as well as PMI^®‘s Chair of Performance Oversight, Chair of External Relations and Involvement Committee, and as Secretary Treasurer. Martin was named in the Top 40 under 40 by the Denver Business Journal and was named PMI^®‘s 2004 International Business Leader of the Year. Additionally, he regularly makes more than 50 presentations per year to groups in the areas of leadership, performance management, and program/project management. He is currently the Colorado State Commissioner for Information Management governing all IT projects over $500,000.

• Management
• Externship Coordinator
• Clinical Assistant
• Billing and Coding
• Healthcare Administration
• Muti-Tasking/Time Management
• Microsoft Office Products (Learning Management System)

Healthcare professional with 4+ years of instructing in the higher education. Sector with 5+ years of medical administrative/billing and coding skills.

Dedicated college medical coding adjunct professor and medical practice billing/coding manager. Comprehensive experience in on-line educational instruction of Medical Terminology, International Classification of Diseases, Healthcare Common Procedure Coding, International Classification of Functioning, Disability/Health and Diagnosis Related Groups curriculums. Adept with specialized, one-on-one interaction with students using both synchronous and asynchronous class instruction formats. Skilled at leading student groups through collaborative research and application that enhances understanding and develops proficiency in medical facility practices and the responsibilities of the coding professional.